Orders ship from fulfillment centers in North America. U.S. orders ship from the United States, and Canadian orders ship from Canada whenever possible. This allows us to provide fast, reliable delivery without international customs delays.

We typically respond to all messages within 1–2 business days. If your question is about an order, please include your order number so we can help you faster.

Our conductive gels are designed to work with most beauty devices, including:

• Microcurrent devices
• Radio frequency (RF) devices
• Cavitation devices
• Facial toning devices
• Ultrasonic and galvanic treatments

If you are unsure which gel to use with your device, contact us and we will help you choose the right one.

Age-Defying Microcurrent Conductive Gel: Formulated for facial toning and anti-aging treatments, with skincare ingredients like hyaluronic acid and niacinamide.

Multi-Device Conductive Gel:
A versatile, ultra-hydrating gel designed for everyday use with facial and body beauty devices.

Both formulas provide excellent conductivity and glide — the difference is in the added skincare benefits.

Yes. Our formulas are water-based, oil-free, fragrance-free, hypoallergenic, non-greasy, and suitable for most skin types. If irritation occurs, discontinue use and consult a qualified professional before continuing.

Yes. Our conductive gels are designed to absorb cleanly without leaving heavy residue. Many customers use the gel as a lightweight hydrator after treatment, especially when using the Age-Defying Microcurrent Gel. If you prefer, the gel can also be rinsed off after use.

If you need to return an order, please contact us first. Returns must be authorized before being sent back. We will provide instructions for returning the product and processing a refund.

Yes. If there is an issue with your order, contact us and we will work with you to resolve it as quickly as possible. Refunds are processed after the returned item is received or the issue has been verified.

For any questions about orders, shipping, or product use, contact: hello@redmedsupplies.com

Please include your order number if available.

Yes. Our conductive gels are developed for use with professional and at-home beauty devices and are trusted by aestheticians, device users, and skincare professionals worldwide. We focus on performance, skin compatibility, and consistent results.

Our gels are compatible with most beauty devices, including popular facial toning and microcurrent devices. We are not affiliated with device brands, but our formulas are designed to meet the conductivity and glide requirements used by professional devices. If you are unsure, contact us before ordering.